Terms and Conditions

Please read these terms and conditions carefully before using Our Service.

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Beauty21 (“we,” “us” or “our”), concerning your access to and use of the beauty21.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use, which were created using Beauty21’s terms and conditions generator. If you do not agree with all of these Terms of Use, then you are expressly prohibited from using the Site and you must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason.

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

We may collect and use your personal data for any or all of the following purposes:

  • performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
  • verifying your identity;
  • responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
  • managing your relationship with us;
  • processing payment or credit transactions;
  • sending your marketing information about our goods or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions;
  • complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
  • any other purposes for which you have provided the information;
  • transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and
  • any other incidental business purposes related to or in connection with the above.
  • We may disclose your personal data:
  • where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods or services requested by you

The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).

PRODUCTS

  1. We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.
  2. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

DELIVERY OF PRODUCTS

  1. Address: delivery of the Products shall be made to the address you specify in your Order.
  2. Delivery & packing charges: delivery and packing charges shall be as set out in the Order
  3. Tracking: there is no form of tracking available for the Order
  4. If the Customer fails to take delivery of the Products (otherwise than by reason of any cause beyond the Customer’s reasonable control or by reason of our fault) then without prejudice to any other right or remedy available to Seller, Seller may terminate the Customer Contract.

REFUNDS/RETURNS/REPLACEMENTS

  1. Goods purchased cannot be cancelled or returned. Kindly check before you confirm and pay for products.
  2. Refund of Payment in the event of seller cancellation:
  3. All refunds may be made via the original payment mechanism and to the person who made the original payment, provided that such refund is processed within 60 days from the time payment was successfully completed.
  4. We offer no guarantee of any nature for the timeliness of the refunds reaching your account. The processing of payment may take time and it is subject to the respective banks and/or payment provider internal processing timeline.
  5. All costs associated with the refund process imposed by the processing bank and/or payment provider shall be borne by us.
  6. All refunds are conditional upon our acceptance of a valid return of the Product.
  7. We reserve the right to modify the mechanism of processing refunds at any time without notice.