Writing a review purely on voluntary basis. I’ve been a customer for years. I enjoy my facial experience each trip - good customer service, one of the best facial massages I’ve had, therapist takes her time to complete facial. Relax atmosphere, r... read moreoom is comfortable . Good for after work stress relief. I go to the branch at City Link Mall.

  Poh Lee was a very skilled beautician who catered exactly to my needs. She also has a flair at speaking and was entertaining many of her customers too. Overall, the treatment was very enjoyable and soothing and I truly did enjoy this facial treatment... read more. It’s rather hard to find a beauty salon that provides such good services for both male and female customers. Highly recommended!

  I been visiting Beauty 21 for more than 25 years now. Their service has always been top notch. Now, my family joins me for their regular facial treatments. Beauty 21 is conveniently located in the heart of Orchard Road. Mary, my beautician is alwa... read moreys patient, sincere and attentive, making recommendations when needed. The salon has recently renovated and more services has been introduced. Renee did my 1st ever my eyebrow embroidery and eyeliner tattoo and I love the result very much. Kudos to all the other staff in Beauty 21 - Serene, Joyce, Poh Li, Jiayi and Lai Kuan for their excellent service. It has always been a pleasurable experience in Beauty 21.

  Had came here for almost 20yrs, had also recommended my friends as well. Beauticians are very professional and will recommend the treatment based on our skin condition on that day. There are no hard selling of packages etc. they were also very accomm... read moreodative to my frequent appt rescheduling. Nevertheless, thank you for providing the consistent professionalism on every visit! :)

  The location is excellent, in the heart of Orchard road. Have been coming for facial treatments here for the last 20yrs . I like the way Mary and her team professionally give choice treatments - IPL, or rejuvenating laser. Best part is that they do... read moren't 'hard sell' unlike many salons . Massage and pedicure treatments have been added although I've yet to try them out .

  No hard selling. Trust Mary's professionalism. Kudos too for Serene at the counter. Friendly and service orientated.

  I started facials at Beauty 21, 28 years ago and still frequent it. Service is brilliant, staff and beautician are friendly and professional. My adult children also have facials there now.👍

  My mother and I have been loyal customers of Beauty 21 for more than a decade now. I still enjoy the excellent overall experience with their high-quality professional services and servicing standards. Location is right in the middle of town and highl... read morey convenient. You can expect to enjoy your facial treatments in a very clean, comfortable and relaxing environment and with no product pushes from their skilled beauticians. I personally love how my beautician (Mary) only makes recommendations for new products or services in my best interest and only when absolutely necessary ie. improving my current facial condition. Serene and her staff have always very friendly, personal and approachable. They are proactive in servicing their customers and always very courteous in their interaction. They have always gone an additional mile for us and I will definitely strongly recommend Beauty 21!

  I had an enjoyable experience at Beauty 21! Tried out their VPL Collagen Facial, which is a slightly more advanced version of IPL, with less pain during the treatment, to help stimulate collagen production and also to help lighten pigmentation accord... read moreing to your skin needs. I could see instant lifting with just 1 treatment and my skin felt so glowy after the treatment! I simply loved it! For my full review, please check my IG @dr.jeanelgoh for more details on upcoming posts! Highly recommend this place :)

  I had been here for quite number of years, since I was 25 years old until now 60. I’m very happy with the services.